Debitsuccess Blog

Viewing entries posted in October 2015

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Customer service – the backbone of any business

Posted by Siala Uepa-Holmes - Customer Service Manager on 16 October 2015

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You may have heard the saying ‘Customer service is not a department; it’s everyone’s job’.  In today’s competitive environment this is truer than ever – and coaching is key.

Like many businesses, Debitsuccess focuses a...

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Payment preferences – something for everyone

Posted by Davin Miller - Debitsuccess Australia CEO on 5 October 2015

When establishing a payment plan that works for your business and your customers, there are a number of components to consider.  For example, is there a favoured payment frequency or day?  Would people rather pay from a bank account or credit card? ...

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